I purchased one of these for sublimation and was so impressed with it I bought 2 more (one for another specialized ink and one for a standard printer). Unfortunately one of them wouldn't pull paper from the paper tray so I ended up calling support. I explained what was going on and what I had done to troubleshoot the issue. After asking me a few more questions the tech apologized for the problem and told me that these printers do not have this kind of problem and I must have gotten a lemon. So they shipped me a new one. It was one of the most painless support calls I've ever had to make.
Besides that problem the printers have been solid. They are a great printer for those that print. If you aren't printing a few pages with it every week I hear there can be problems but I print so much that I don't have to worry about that. The large format sizes through the bypass tray really give this printer a lot of options. They have been trouble free other then the aforementioned problem. I would recommend to any business.
(2 customers reviews)
Customers Rating=5.0 / 5.0
More Detail For Ricoh Aficio GX7000 GelSprinter Color Printer 405635
- Sold Individually
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